Privacy Policy

Effective Date: August 23, 2025

At Best Orthodontics in Concord, North Carolina, your privacy is very important to us. We are committed to protecting the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or receive services in our office.

Information We Collect

We may collect personal information from you in the following ways:

• Patient Forms: When you complete registration, medical history, or treatment forms.

• Appointments: When you schedule consultations or follow-up visits.

• Payments: When you provide financial or insurance details for billing purposes.

• Website: When you use our website, we may collect non-identifying information such as your IP address, browser type, and browsing behavior through cookies or analytics tools.

The types of information collected may include:

• Name, address, phone number, and email

• Date of birth and demographic details

• Dental and medical history

• Insurance and payment information

How We Use Your Information

We use the information you provide for purposes such as:

• Delivering orthodontic treatment and coordinating care with other healthcare providers

• Verifying insurance benefits and processing payments

• Scheduling and confirming appointments

• Responding to inquiries and requests

• Improving our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Marketing Communications

From time to time, Best Orthodontics may use your contact information (such as email address or phone number) to send you:

• Appointment reminders

• Information about treatment options and services

• News, updates, or promotions related to our practice

You may opt out of receiving marketing or promotional communications at any time by following the unsubscribe instructions in the message or by contacting our office directly. Please note that opting out of marketing messages will not affect our ability to contact you with important appointment reminders, billing notices, or information related to your care.

HIPAA and Patient Health Information

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) will only be used or disclosed for treatment, payment, and healthcare operations, unless otherwise authorized by you or required by law.

Website Privacy & Cookies

Our website may use cookies or analytics tools to improve your online experience. These tools help us understand how visitors use our site, but they do not identify you personally. You can adjust your browser settings to disable cookies if you prefer.

Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we use administrative, technical, and physical safeguards to help protect your data.

Third-Party Links

Our website may contain links to external sites for your convenience. Please note that we are not responsible for the privacy practices of these third-party websites.

Your Rights

As a patient, you have rights regarding your health information, including:

• The right to access and obtain copies of your records

• The right to request corrections to your records

• The right to request restrictions on certain uses or disclosures

• The right to request a list of disclosures made of your PHI

Requests regarding your rights can be submitted to our office in writing.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Best Orthodontics
1028 Lee-Ann Drive NE, Suite 300
Concord, NC 28025 Best OrthodonticsMapQuest
Phone: (704) 782-5146 Best Orthodontics+1
Email: office@44.211.200.246